The organizational structure of Qantas is a mixed centralized and decentralized structure of organization. His teams also look into corporate affairs, relations of industries, remunerations and benefits across the Qantas group. (Clegg, Kornberger and Pitsis 2015 pp.132-134) The trait of transformational leadership behaviour can be found in Gareth Even, CEO of the Jetstar group. Mr Joyce spent eight years at Aer Lingus, where he held roles in sales, marketing, IT, network planning, operations research, revenue management and fleet planning. She also practised as a lawyer with Freehill Hollingdale & Page (now Herbert Smith Freehills), where she specialised in corporate work, and spent several years as a lecturer in the Faculty of Law at both the University of NSW and the University of Sydney. His broad experience includes the names of some highly reputed organisations such as Tiger Airways Australia, Virgin Australia and Air New Zealand. Olivia is on the Board of UNICEF Australia. The Jetstar Group has four codeshare partners on select Jetstar routes, being Qantas, Japan Airlines, Emirates and American Airlines. Alan Joyce AC, took to the role of being the CEO of Qantas Airways on 28 November, 2008. Speaking Polymath's content originality, depth of research and connectivity with readers set it apart from other content publishing platforms that lack perspective. Jetstars mission is to offer low fares to enable more people to fly to more places, more often. Vanessa has a Bachelor of Business and was admitted as a Member of the Institute of Chartered Accountants in 1994. There were times when QANTAS was about to doom, but with the guidance and leadership of Alan Joyce, QANTAS, is today shining as the brightest star in the Australian economy. Chief Executive Officer, Qantas Domestic and International. Initially, he joined Qantas in the year 2000, and handled the network planning, planning of schedules and Network Strategy Functions. She has been a constant source of inspiration for all her team members and has time and again spilled her magic of her words and intelligence over her team members and customers. She is Chair of the Remuneration Committee and a Member of the Audit Committee and a Member of the Nominations Committee. It started its operations on 16th November 1920 in Queensland. Even has the vision to grow and innovate the airline through four key areas: more collaboration with Qantas Airways, improving technology, customer service and expanding international routes. Paul Rayner, happens to be the Chairman of the Remuneration Committee and a member of the Nominations Committee. Jetstar Airways in Australia and New Zealand, wholly owned by the Qantas Group. The airlines in its very early days prove to be vital for Western Australia to form connections with the world, which is why a lot of enthusiasm was seen in its people, who invested in its shares as well as bought tickets to connect with the outer world. Mr Tyler was Director General and Chief Executive of the International Air Transport Association from 2011 to 2016. Before Qantas, Andrew was Senior Vice President Public, International, Industry, Environment Affairs at Emirates, based in Dubai and was a key architect in the Qantas Emirates alliance that launched in 2013. (Clegg, Kornberger & Pitsis 2015 p.165) According to Michael Porter, the common organisational requirements for overall cost leadership in HRM should be tight cost control, frequent and detailed control reports, structured organisation and responsibilities and incentives based on meeting strict quantitative targets. He has been a part of the group since 1999 and hails a total enthralling experience of 35 years in the aviation industry. It also collaborated with. Its founding chairman was Fergus McMaster and in his words Qantas was inspired by the spirit of ANZAC. This corporate structure is typical in businesses that seek to maintain strong central control on all operations via top-level strategic management at the organizational headquarters. BApplSc(Phy)(Math)(Hons), MSc(MgtSc), MA, FRAeS, FTSE. Our academic experts are ready and waiting to assist with any writing project you may have. The six types of organizational structures discussed here include functional, divisional, geographic, matrix, networked/team, and virtual. Prior to joining Qantas, Rob was a Partner with Bain & Company in Los Angeles and Sydney working across multiple industries, with an emphasis on media, technology and telecom businesses. Jetstar customers only pay for what they need. Passengers of Australian low-cost airline Jetstar can now book seats on IndiGo flights as an interline agreement between the carriers went live on Wednesday, according to a statement. Best Perceived Value -Domestic Transportation Category 2014, 2013 (Japanese Customer Satisfaction IndexSurvey). Stephanie was appointed as a Board Director of Aviation Aerospace Australia in September 2021, prior to which she was a Board Director of The Association for Data-driven Marketing and Advertising for six years. Prior to this, he was the Secretary of the Department of Foreign Affairs and Trade for almost five years, and the Australian High Commissioner to the UK between 2000 and 2005. One final organizational structure to look at is the project-based structure. In Australia and New Zealand, Jet Airways is wholly owned by Qantas Group, whereas Jetstar Asia, Jetstar Pacific and Jetstar Japan are in partnership with Singapore company Westbrook Investments, Vietnam Airlines and Japan Airlines, Mitsubishi Corporation and Tokyo Century Corporation, respectively. (Jetstar 2019)It is part of the dual brand strategy of Qantas airway. Independent Non-Executive Director, Maxine Brenner was appointed to the Qantas Board in August 2013. Ms Hutchinson was also Chairman ofthe Future Generation Global Investment Company between May 2015 and June 2021. Along with providing high class services to its customers at the Aviation sector, the company also sustains transparency of information between its employees. Jetstar-branded carriers operate more than 5,000 flights a week to more than 85 destinations. Jetstar aims to have the lowest fares on all the routes it operates and backs every fare with a Price Beat Guarantee. The Board endorses each of the Australian Securities Exchange (ASX) Corporate . Stephanie was appointed to the role of CEO Jetstar Group in November 2022. Alan Joyce is presently the CEO and Managing Director of Qantas Group. The responsibilities and experience of our Board of Directors and Group Management Committee. They do all the necessary and critical management functions such as role clarification and task requirements and they know how to allocate and provide rewards and punishment. The respective board assures the right management of the Qantas organizational structure and oversees that every single task of operation is properly managed at each level, beginning from the commencement stage. Serving as the Chief Executive Officer at Qantas Loyalty since 2018, Olivia Wirth has actually been an integral part of the QANTAS group from 2009. She has over 30 years' experience in the financial services sector, working in senior roles at Citibank and Macquarie Group. Not only has the company established its mark in the business of transportation of passengers and air freight, the organisation also deals into a number of subsidiaries, which are listed below. She is a Member of the Council of the University of New South Wales. Olivia Wirth was appointed as Chief Executive Officer of Qantas Loyalty in February 2018. On Jetstar Asias short haul flightsa variety of snacks, beverages, hot meals, comfort items and duty free goods are available for purchase. An Analysis of Jetstar's Business Strategy Introduction Launched just 8 years ago, today, the Jetstar Group consists of a network of value-based air carriers that deliver high quality air passenger services for budget-minded travelers across Australia, New Zealand and the Asia Pacific region. The hard model of HRM focus more on task and monitoring and control are important part of the management process. The company is also accountable for providing cabin crew services to its home country Australia and placed across the world. Ms Brenner is a Director of Origin Energy Limited, Telstra Group Limited and Woolworths Group Limited. Andrew previously worked in public affairs, government andjournalism. Do you have a 2:1 degree or higher? Also, its main aim to deliver highly sustainable benefits to all its shareholders. 02495. This is the team which is actually responsible for managing the business and bringing fame and name to the QANTAS group. The three steps of Qantas organizational structure can also be termed as the definitive vision, with which the company works. He is Chair of the Nominations Committee. A person with a thorough understanding of the airlines industry, Andrew joined QANTAS in July 2014 as COO and the very next year in March, he was appointed as the CEO of Domestic. The continuous involvement of these experienced minds sprinkle the magic of expertise to the commercial and operational sectors of the various airlines and businesses the organisation deals into. We have one of the Asia Pacifics largest low fares networks by revenue. In your discussions, your answers to the following list of questions may guide your decisions. The Qantas Groups Management Committee is made up of 11 senior executives. He started his career with Aer Lingus and worked there at various positions for 8 long years. Jetstar is an airway company that is based in Australia. His guidance is always insightful and his transformations have made significant difference in the world of aviation and customer servicing. Jetstar expects to take delivery ofits first A320neo in the second half of2016. Since we launched in Australia in 2004, weve carried more than 250 million passengers. With the modernisation of the world and the increasing requirements of travelling, QANTAS has launched this specific regional airline for the people of Australia. Qantas belongs to Oneworld, which is the world's biggest airline company which assures high quality.of service at every step. Registered office: Creative Tower, Fujairah, PO Box 4422, UAE. He is also the chairman of prominent companies including the West Australian Symphony Orchestra, Woodside Petroleum Limited, JDRF Australia, Channel 7 Telethon Trust and the Australian Football League Commission. Project-based. Jetstar is part of the Qantas Group's dual-brand growth strategy, in which Qantas competes at the premium and business market and Jetstar focuses on leisure markets. Over its 100 years journey, QANTAS has become a brand, which is popular among the people of the world. Antony Tyler, is the Chairman of the Safety, Health, Environment and Security Committee and also a member of the Nominations Committee. The group has been ensuring profitability to its various shareholders including customers and employees much because of the extensive knowledge and independent work culture it has brought into function. Strategic management is the key factor for the success of Qantas group. Disclaimer: This is an example of a student written assignment.Click here for sample essays written by our professional writers. Additionally, when the mentor himself is all time ready to guide his team mates, then it is not only encouraging for the team members, but also elightens their path with absolute perfection and confidence. He has more than 35 years experience in the aviation industry across regional, domestic and international operations in both the premium and low cost carrier sectors. The prime business of the brand involves the transportation of its customers with the help of its two airline brands- Qantas and Jetstar. Having served the industry for almost 100 years, the company proudly declares itself as one of the most trustworthy organisations in the world of aviation. He is accountable to lead a number of teams which are further responsible for handling legal, governance, compliance and business integrity matters. This style allows the leader to stay in direct contact with his employees and keep an eye on their activities. In October 2019, Vanessa Hudson commenced the role of Qantas Group Chief Financial Officer. In order to implement the successful strategy, leaders need to manage the organisational culture correctly. Involvement culture values equity and cooperation among employees and put the priority in meeting their needs. This model assume people are not intrinsically motivated and like to be told what to do. in AE Eaton (ed. Bamber, GJ, Lansbury, RD, Rainthorpe, K & Yazbeck, C 2006,Low-cost airlines product and labor market strategic choices: Australian perspectives. According to Qantas annual report FY2018, Jetstar Group reported underlying EBIT of $461 million, a record result in an increasing fuel price environment and Jetstar Domestic delivered record earnings of $311 million which shows Jetstar is achieving its financial goals and having improvements. He also previously held the roles of Finance Director between 2002 and 2004, and Deputy Managing Director and CFO between 2004 and 2005. He is also a Director of a number of controlled entities of the Qantas Group. Moreover, Qantas flights look forward to maintain a healthy relationship with its internal and external public. He joined the Qantas Group in 2013 and has held a number of roles including Chief Operating Officer for Qantas and Executive Director at Jetstar Japan. After starting his working life in technology and innovation, he progressed into executive leadership roles covering financial, commercial and operational accountability. We have one of the Asia Pacifics largest low fares networks by revenue. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.io. In fact, this was the time when the company showed great progress in terms of service expansion and made a name for themselves in the world. Send Assignment task file through Whatsapp. The board of directors comprises 10 members, most of which are independent non- executive directors, who work cohesively with the group CEO of Qantas- the Executive Director. He is also a Non-Executive member of Bombardier Inc. A consistency culture is for stable environment where following the rules is valued and encourages to work in rational and systematic way. MBA, BA (Hons) | Independent Non-Executive Director Age: 52. 02495. Andrew has an MBA from Auckland University. Andrew holds a Bachelor of Commerce, Bachelor of Laws from UNSW, a Master of Laws with First Class Honours from the University of Sydney, and a Master of Business Administration (Exec) from the AGSM. Joining Qantas in 1994, she has held a variety of senior commercial, customer and finance roles across the Group, in Australia and overseas, including Executive Manager of Sales and Distribution, Senior Vice President for Qantas across the Americas and New Zealand, Executive Manager of Commercial Planning and Executive Manager for Product and Service. Additionally dedicated terminals for cargo handling are accessible at 22 locations across the globe. Training and development is provided and reward people who goes beyond the requirement. The Board is made up of three women and five men. BCom, Grad Cert (Mgmt), GAICD | Independent Non-Executive Director Age: 56. Between June 2009 and October 2021, Mr Joyce was a Member of the International Air Transport Associations Board of Governors, having served as Chairman from 2012 to 2013. Assignmenthelp4me.com is a prominent and proficient assistance provider to the students of Australia, Canada, India, New Zealand, the UK, the USA, who keenly keep on searching for online writing help and guidance regarding assignment help and academic papers. 2019-Seoul Jung-gu-2057. He has been serving this position since 2008. Here you can choose which regional hub you wish to view, providing you with the most relevant information we have for your specific region. It was in the year 2003 that he became the CEO of Jetstar Airways, which happens to be a subsidiary of Qantas Airways, before taking the role of the CEO of Qantas, in 2008. This blog can be a source of essay help for the students of college or universities, who get such topics as a part of their assignment. Collectively the Jetstar Group has a schedule of flights to more than 58destinations in 18countries and territories as outlined below. Jetstar; Network Aviation; Qantas Freight; Qantas Loyalty; QantasLink; Please confirm your deletion . 2006 mention Jetstar also takes advantage of broad job classifications for its own employees and the companies to which it outsources processes. He has gained significant 20 years of experience in communication and marketing. Jetstar Regional Services Pte Ltd, BRN: 201229688K. (Qantas 2019) By applying the management theories to test Jetstars strategy success, it can be concluded that the strategy implementations are aligned with their Leadership, organisational culture, organisational structure and human resource policies and it is the integral element of success in organisation. The aim of the essay is for you to develop an argument and assess how Jetstar leadership approach, organisational culture, He is Chair of the Safety, Health, Environment and Security Committee,and a member of the Nominations Committee. (Jetstar 2019) This shows Jetstar is using a mix of soft and hard model of HRM to achieve the good employee relationship and lowest cost possible for their business strategy. Mr Goyder was the Managing Director and CEO of Wesfarmers Limited from July 2005 to November 2017. Andrew David has been a proven leader in the airline industry for over 30 years, culminating in his current role as CEO of Qantas Domestic, International and Freight businesses. Customers can choose between two types of fares Economy or Business (on selected international flights). Orgnaisational Structure at Jetstar Airlines Jetstar Airlines is existing in the Asia Pacific region through association and partnership with various other companies operating in different countries. Rob holds a Bachelor of Commerce (Economics) from the University of Melbourne and a Master of Business Administration from the Kellogg School of Management at Northwestern University in the USA. Key to this is responsible, ethical and sustainable business practices. Ms Hey is Chair of Bendigo and Adelaide Bank Limited and a Director of the Commonwealth Superannuation Corporation. In some region, there is a downturn, and so it is quite severe in some rural areas. He was designated as a member of the Qantas Board in July 2008. BA (Syd), MA (Oxon) | Independent Non-Executive Director Age: 70. (Jetstar 2019). (Whyte,J 2018) Although transactional leadership will cost less and is suitable for the cost leadership strategy, Jetstar with the support of strong financial back up from Qantas group has the strength to focus on their innovation to grow the business. ), Clegg, S. R., Kornberger, M. and Pitsis, T. (2015). Organizational structure is the backbone of all the operating procedures and workflows at any company. He is the man who has received the award The companion of the order of Australia, the highest honour for his services to the mankind, aviation sector, gender equality and community. CEOs of the Jetstar network of airlines are: short biography of each of these executives. Jetstar's mission is to offer all day, every day low fares to enable more people to fly to more places, more often. (Disclaimer: The reference papers provided by Assignmenthelp4me.com help in serving as a model paper for students. The Qantas Group's main business is the transportation of customers using two complementary airline brands - Qantas and Jetstar. During her almost 20 years with the Qantas Group, Stephanie has led teams across both operational and commercial areas of the organisation, from crewing to marketing, loyalty and product design. Hersey and Blanchards Situational Leadership theory explains there are two dimension of leadership behaviour which are relationship behaviour and task behaviour. He wasalso a Director of Fairfax Media Limited from 2014 to 2018. The Jetstar Group is one of Asia Pacifics fastest growing airlines. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. This is believed to be a great style to boost the performance of the team members, as it clears out the aim of the team and gives them a descriptive path to work accordingly.